So, I'm too lazy to look, and I need something to type so if I did post this in a previous post... so what... SUCK IT! :P
Last summer... I wanted the Samsung Impression. It was $200 (with an upgrade) and I had been due for an upgrade since that March. So I stroll into Radio Shack one day and see they have it for $129 or something... no Mail-in-Rebate, no offer attached to it, just plain and simply $70 less than the AT&T store was selling it for. I was skeptical so I asked the dood, "Hey... what's the catch?" and he said "None" so I bought it! Had it for a week, then I returned it. Got my money back, got my contract canceled, but... when it came to the upgrade, he told me I had to handle that on my own. So then I went to AT&T and told them what Radio Shack said, but they told me Radio Shack should have done it. By this time I was back in California, because I was in Oregon when I bought it, so I couldn't go back to Radio Shack, so I called AT&T services instead. They got a hold of Radio Shack and told me everything was all set. Thinking everything was all cool, I started looking for a new cell phone. Found one I liked and went to buy it and they told me that I wasn't eligible for an upgrade. I flipped out and called back customer service and told them how they told me everything was taken care of, so we went through the whole process again, and she apologized and for the inconvenience she would make it so I wouldn't have to pay any of the extra fees attached to buying a new phone. So, I went to go buy the phone I wanted, and they stopped selling the one I wanted, so I had to wait even longer. Looking, and waiting, and looking, and waiting, and finally, WOO!!! I found it! But instead of buying it I put it on my Christmas list... :) But unfortunately I didn't get it :(. Anyways..... After Christmas I went to get it myself, but they raised it $50!!! I said fuck that, and thought I'd wait till it dropped again. Finally, a couple weeks ago, it dropped down $100. So it was $150, then went to $200, and now it's $100. I went as fast as I could to the store and just as I'm about to swipe my card they tell me, "You're going to be charged a $75 early upgrade fee, and an $18 activation fee." I told them to shove it, and the manager proceeded to give me the biggest attitude that carpet munching douche bag coochie banger could possibly give so, unable to deal with her I called back customer service. Explaining what happened she put me on hold, and then kept telling me they were looking for something they didn't know what they were looking for, that something was missing, but what I don't get is, Radio Shack faxed them the receipt, they got verbal confirmation the phone was returned, they have records that show that my contract was canceled, and that I do not have an active upgrade. What were they looking for? What did they need? I have no idea, but they wouldn't reverse the upgrade. After 2 hours of waiting, she finally tells me that her manager tried to manually reverse the upgrade, but even he couldn't, so she had to open a case for me. I have no idea what a case was, or why it was needed, but she did it and told me to wait anywhere within the next 2 weeks for a call. The 2 weeks ended yesterday and I hadn't heard anything, so I called customer service and asked them what was going on. The girl tells me that everything got resolved already a week ago and that I should have gotten a call. I didn't, but whatever, it was finally RESOLVED. So from the second I hung up I was in the car heading for AT&T where I saw it, I bought it, and when I got home I made sweet love to it. You wanna see it? Sure... here it is: Samsung Mythic
Beautiful isn't it? It's the Samsung Mythic. It's really cool and has so many features, many I can't use, but a lot that I can! So far I love it, but I have 30 days to return it, and if I do, I'll be crossing my fingers I don't have to go through this crap again...
Saturday, February 6, 2010
My New Phone
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